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The Harte Hanks Blog

Why Does Aberdeen Need a VP of Customer Success?

By Trip Kucera

Late last year I started talking with the folks at Aberdeen Group / Harte Hanks (Aberdeen Group is a Harte Hanks research publishing brand) about shifting my focus from one of pure research (I was leading the marketing research practice) to one that combined research with practice in a client-facing role.


Source: Aberdeen Group

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